Shipping Information
At Obaasante, we prioritize your convenience and satisfaction. That’s why we are excited to offer free express shipping worldwide through DHL Express. Here’s everything you need to know about our shipping process:
Fast and Reliable Shipping
We operate in the UK and ship directly from our manufacturers, who are located in China, to you. This fastens the processing and delivery process. We understand the importance of receiving your orders quickly. Our express shipping service ensures that your package will arrive within3-7 business days, almost everywhere you are in the world. We work exclusively with DHL Express.
Customs and Duties
Please be aware that in some cases, your order may be subject to customs fees and import duties levied by your home country. These charges are determined by your local customs office and are the responsibility of the recipient. Obaasante is not responsible for covering any customs fees or import duties that may apply to your order. We recommend contacting your local customs office for more information about these potential charges.
Swift Order Processing
Time is of the essence, and we don’t want to keep you waiting. Our team processes your orders within 1-2 business days. Once your order is ready, it’s dispatched immediately from our factory.
Direct Shipping from Our Factory
To minimize environmental impact and maintain low delivery costs, we ship directly from our factory. This direct shipping model not only helps in reducing emissions but also ensures that your products reach you without unnecessary delays.
Zero Shipping Costs
We believe in offering transparent and straightforward pricing. That’s why our express shipping service comes at no additional cost to you. Enjoy the luxury of fast delivery without worrying about extra fees.
Eco-Friendly Practices
At Obaasante, we are committed to sustainability. By shipping directly from our factory, we reduce the carbon footprint associated with multiple shipping stages. This approach aligns with our dedication to protecting the environment while providing exceptional service.
Track Your Order
Stay informed every step of the way with our comprehensive tracking system. Once your order is shipped, you will receive a tracking number that allows you to monitor your package in real time until it reaches your doorstep.
Customer Support
Should you have any questions or concerns about your order, our customer support team is here to help. Reach out to us anytime, and we’ll be happy to assist you at Obaasante@gmail.com.